Knowledgebase

To cancel your automatic payments, please follow these instructions: 1. Log into your PayPal...

Al solicitar la cancelación de un servicio, es necesario cancelar los pagos automáticos de...

Acceda a su cuenta en el Panel del cliente. Una vez iniciada la sesión, haga clic en "Hola,...

Para solicitar la eliminación de su cuenta, debe enviar un correo electrónico a nuestro delegado...

Para ponerse en contacto en directo en un entorno seguro con nuestro equipo de asistencia, puede...

To get in contact live in a secure environment with our Support Team, you may either create a...

Para crear una subcuenta para el área de clientes, tienes que seguir las instrucciones a...

Cómo restablecer la contraseña (Contraseña olvidada): Clic en "¿Perdiste la contraseña?"El...

Debido a un fallo de WHMCS(Nuestro sistema de facturación y servicios), hemos deshabilitado el...

Because of a WHMCS glitch, we have disabled automatic downgrading. To downgrade your service,...

How To Create a Sub-Account for the client area   Proceed to your client area account here the...

To cancel a service, you will need to go to your client area then navigate to your services, and...

1. Create a ticket at https://billing.sparkedhost.com/submitticket.php?step=2&deptid=22. Make...

In order to request a refund, you will need to have a valid reason. All refund requests will need...

To request the deletion of your account, you must send an email to our Data Protection Officer...

How to use Public Pay   1. Login to your client area account -...

How to reset your password (Forgotten Password): 1.  Click forgotten password Client area...

Your service can be listed as pending for several different reasons. Ensure you have completed...

What "suspended" means is that your server has been disabled for a reason such as: If you...

Upon cancelling your service, your service will remain active until your due date at which point...

INFO: This article provides general guidance on how to upgrade your service. If you have a...