Articles

 Cancel Automatic Payments (PayPal)

To cancel your automatic payments, please follow these instructions: 1. Log into your PayPal...

 Cancelar los pagos automáticos [PayPal]

Al solicitar la cancelación de un servicio, es necesario cancelar los pagos automáticos de...

 Como cambiar tu contraseña (Area de cliente)

Acceda a su cuenta en el Panel del cliente. Una vez iniciada la sesión, haga clic en "Hola,...

 Como solicitar la eliminación de su cuenta

Para solicitar la eliminación de su cuenta, debe enviar un correo electrónico a nuestro delegado...

 Contactar al Soporte vía LiveChat

Para ponerse en contacto en directo en un entorno seguro con nuestro equipo de asistencia, puede...

 Contacting Support via LiveChat

To get in contact live in a secure environment with our Support Team, you may either create a...

 Cómo crear una subcuenta para el área de clientes

Para crear una subcuenta para el área de clientes, tienes que seguir las instrucciones a...

 Cómo restablecer la contraseña del área de facturación

Cómo restablecer la contraseña (Contraseña olvidada): Clic en "¿Perdiste la contraseña?"El...

 Degradar su servicio

Debido a un fallo de WHMCS(Nuestro sistema de facturación y servicios), hemos deshabilitado el...

 Downgrade Your Service

Because of a WHMCS glitch, we have disabled automatic downgrading. To downgrade your service,...

 How To Create a Sub-Account for the client area

How To Create a Sub-Account for the client area   Proceed to your client area account here the...

 How to cancel a service

To cancel a service, you will need to go to your client area then navigate to your services, and...

 How to pay with Skrill/PaysafeCard

1. Create a ticket at https://billing.sparkedhost.com/submitticket.php?step=2&deptid=22. Make...

 How to request a refund

In order to request a refund, you will need to have a valid reason. All refund requests will need...

 How to request an account deletion

To request the deletion of your account, you must send an email to our Data Protection Officer...

 Public Pay

How to use Public Pay   1. Login to your client area account -...

 Resetting your Billing Area Password

How to reset your password (Forgotten Password): 1.  Click forgotten password Client area...

 What does "Pending" mean on my service?

Your service can be listed as pending for several different reasons. Ensure you have completed...

 What does “Suspended” mean?

What "suspended" means is that your server has been disabled for a reason such as: If you...

 What happens if I cancel my service?

Upon cancelling your service, your service will remain active until your due date at which point...

 How to upgrade your service

INFO: This article provides general guidance on how to upgrade your service. If you have a...